Housing & Homelessness


Crisis & Emergency  Accommodation Assistance

Phone the Crisis accommodation information line - 24 hour, statewide toll free number

Ph:1800 825 955



Reconnect – healthAbility Eltham

Supports young people whose housing is unstable and are at risk of becoming homeless or are homeless.

Ph: 9430 9100


Haven; Home, Safe

Access point for northern suburbs. Providing range of housing services, support programs and referrals.

Ph:1300 428 364

After hours Ph: 1800 825 955


Front Yard Youth Services

Provide multidisciplinary holistic programs to meet the needs of young people aged 12 to 24 who are at risk of or experiencing homelessness.

Ph: 9977 0077



Supports people experiencing housing difficulties from early intervention and prevention approach.

Ph: 9304 0147




Shower Access Service - Nillumbik 

This service provides free access to showers for people in our communities who are homeless, couch surfing, or who don’t have a permanent place to live. Having regular access to showers is important for a person’s health, hygiene and dignity, and can also significantly improve feelings of self-confidence and self-worth. 

How does the service work?

People who want to use the Shower Access Service can collect a Shower Access Pass from healthAbility at 917 Main Rd Eltham, between 9am-5pm Monday to Friday.

They can then access free showers at two locations:

  • Eltham Leisure Centre:
    40 Brougham Street, Eltham
    Phone: 9439 2266
    Open Mon-Fri 5:30am-10pm, Sat and Sun 7am-8pm
  • Diamond Creek Community Centre:
    28 Main Hurstbridge Road, Diamond Creek
    Phone: 9438 5299
    Open Mon-Thurs 6:00am- 9:30pm, Friday 6am-7pm, Sat 8-6pm and Sun 9-5pm


Ask Izzy

Online service that helps people find the services they need, now and nearby. It is free and anonymous, services include, housing, meals, healthcare, counselling, legal advice and a whole lot more.



Melbourne City Mission

Providing support, services and advice to youth who are at risk of or experiencing homelessness.