Crisis Accommodation Assistance

Phone the Crisis accommodation information line, available 10am till 12midnight,

Ph:1800 627 727

Crisis Help Network: Melbourne Homeless

Reconnect – healthAbility Eltham

Supports young people whose housing is unstable and are at risk of becoming homeless or are homeless.

Ph: 9430 9100


Haven; Home, Safe

Access point for northern suburbs. Providing range of housing services, support programs and referrals.

Ph: 9479 0700


Front Yard Youth Services

Provide multidisciplinary holistic programs to meet the needs of young people aged 12 to 24 who are at risk of or experiencing homelessness.

Ph: 9977 0077



Supports people experiencing housing difficulties from early intervention and prevention approach.

Ph: 9304 0147




Shower Access Service - Nillumbik 

This service provides free access to showers for people in our communities who are homeless, couch surfing, or who don’t have a permanent place to live. Having regular access to showers is important for a person’s health, hygiene and dignity, and can also significantly improve feelings of self-confidence and self-worth. 

How does the service work?

People who want to use the Shower Access Service can collect a Shower Access Pass from healthAbility at 917 Main Rd Eltham, between 9am-5pm Monday to Friday.

They can then access free showers at two locations:

  • Eltham Leisure Centre:
    40 Brougham Street, Eltham
    Phone: 9439 2266
    Open Mon-Fri 5:30am-10pm, Sat and Sun 7am-8pm
  • Diamond Creek Community Centre:
    28 Main Hurstbridge Road, Diamond Creek
    Phone: 9438 5299
    Open Mon-Thurs 6:00am- 9:30pm, Friday 6am-7pm, Sat 8-6pm and Sun 9-5pm


Ask Izzy

Online service that helps people find the services they need, now and nearby. It is free and anonymous, services include, housing, meals, healthcare, counselling, legal advice and a whole lot more.



Melbourne City Mission

Providing support, services and advice to youth who are at risk of or experiencing homelessness.